Customer Care for Element Vape
As a leading e-liquid business that delivers legal USA nicotine products to consumers, cannot stress enough how vital it is to deal with your Element Vape package properly. The security of consumers’ safety is very important, and we do everything we can to make sure your orders are processed quickly and securely. However, some of the issues we experience with returning customer goods, often stem from our lack of knowledge or patience. For these reasons, we have created a simple guide to help you deal with your return packages.
If you have received a mistake from your local delivery service and would like to terminate your order, very first check your e-mail and/or spam filtration this means you clicked on the correct shipping address and/or URL. Once this offers been done, if you are continue to interested in continuing, basically reply to the e-mail with the information on your request and you may greatly appreciate any kind of assistance you may possibly offer. For technological issues, you may need to contact customer support via their own contact number: (Toll Free). Alternatively, if an individual have any other questions, you can send us a good email and all of us will try our best to assist you.
Your package will arrive at your current door within seven to ten working days. Take note that shipping times may vary from one courier company to another. It is therefore, usually preferable to buy with a reputable company. To assist ensure your package arrives safely, we always advise that you sign your current parcel’s “Thanks For Sending” section in order to arrives. Your nearby delivery services are usually required to clearly display this personal confirmation on all sent items, including Element Vape products.
Once your parcel is here at your door, you will have to collect that as soon since possible. This is normally done simply by completing a self-addressed, stamped envelope with your return address and tracking quantity. Upon arrival, ensure that your unit is totally charged and well prepared to start out using this immediately. Tend not to hold out for your Element Vape product to be able to warm up; that can not be stressed sufficient, especially in the case of rechargeable batteries.
As defined within the above section, when shipping to UK residents, delivery will probably be facilitated by among our across the country network of courier companies, such as DPD, FED EX or UPS : but please permit for additional fees to be used into consideration whenever placing your buy. Customers located within just the Republic of Ireland are not authorized to purchase online. Within most cases, consumers located within typically the Republic of Ireland in europe will be struggling to purchase the item through the use of credit playing cards or free e cards. We all are currently experiencing some issues together with credit card scams in The european countries and certain cases, payments made making use of these methods may possibly be declined or reversed. In addition, all deliveries in order to EU customers may be susceptible to taxes and import tasks.
Any time shipping internationally, make sure you note that customs procedures are really time-consuming and frequently require the help of a good independent customs dealer. In the situation of an imported product, delivery times will be dependent on your courier’s international delivery services and transit times may greatly surpass our internal delivery estimates. Should you be uncertain of expected flow times, please contact us immediately. International orders will generally arrive within 3 to 5 business days right after payment has been received.
For those questions regarding this matter, make sure you note that all questions should be aimed towards our business headquarters. Should an individual Vape Pen Battery need to make adjustments or inquire concerning our services within general, you can do so at anytime during company hours, Monday via Friday, except Saturday, Wednesday, and Thurs. Should you have any other queries, you can either contact our consumer service team or even one of our sales representatives in the main office. In case you prefer to spot your order online, you are delightful to visit internet site and follow the particular simple instructions provided. All billing and ordering information may be provided in the click associated with a button.
As constantly, we strongly suggest that all purchases be paid with regard to in full before shipping and delivery or delivery regarding products. Any adjustments to shipping or perhaps delivery policies will probably be clearly indicated after receipt of transaction. In the event of a defect in any merchandise, please contact all of us right away to get a return or replacement. As long since your satisfaction is usually our most important, all of us will work together with one to make certain that you have the best electric products available.